What is OneGold?
OneGold is an investment platform and mobile app that allows you to buy vaulted precious metals in your choice of our top-tier vaults around the globe.
OneGold is a wholly owned subsidiary of Bullion International Group, part of MKS PAMP Group.
How do I know products purchased through OneGold are owned by me?
OneGold sources physical products from within a pre-approved network of dealers and wholesalers. This product usually takes the form of investment-grade gold or silver bars.
- If the physical metal is not available, we will not be able to offer the product.
- You fully own all your stored precious metals, maintaining full legal ownership and title to your physical metal.
- Canadian Gold and Canadian Silver are held at the Royal Canadian Mint (RCM). All precious metals stored within the RCM's network of vaults are guaranteed ounce for ounce by the Royal Canadian Mint, a Crown corporation wholly owned by the Government of Canada.
- U.S. products, U.K. products, and Switzerland products are guaranteed by OneGold. Metal positions are independently verified annually by one of the top 10 providers of audit, tax, and consulting services. OneGold performs a daily reconciliation of the balances between the physical metal stored and the actual balance in the OneGold account.
- Each month, OneGold receives and publishes reports from all of our storage partners that confirm the amount of metal ounces held in each location.
How can I be sure OneGold is safe to do business with?
OneGold was created by one of the most trusted names in precious metals, APMEX, Inc., as well as one of the largest names in the investment industry, Sprott Inc. With more than 50 years of combined experience, both companies have a long-standing history of best-in-class performance in quality products, solutions, and customer care. Today, OneGold is part of MKS PAMP Group - leading precious metals group. In addition, OneGold contracts with reputable insurers to protect against loss of product, cybercrime, and many other risks to ensure transactions are protected.
How can I be sure my information is kept private?
OneGold does not sell, lease, or loan any personally identifiable information regarding its customers to any third party. Any information you give us is held with the utmost care and security and will not be used in ways to which you have not consented or as otherwise contemplated by our Privacy Policy.
How do I know my metals are in a secured storage location?
Product storage may vary depending on which product is selected
- Switzerland Gold and Switzerland Silver are allocated and segregated with one of our premier storage partners. Switzerland products are stored with MKS PAMP or Brinks Switzerland LTD. Switzerland Gold and Switzerland Silver are fully insured against theft and physical loss by Lloyds of London, the world's leading insurance broker and risk adviser.
- U.K. Gold and U.K. Silver are allocated and segregated in a secure tier one vaulting location managed by Loomis International. U.K. Gold and U.K. Silver are fully insured against theft and physical loss by Lloyds of London, the world's leading insurance broker and risk adviser.
- Canadian Gold and Canadian Silver are stored at the Royal Canadian Mint (RCM). The Royal Canadian Mint has more than 100 years of experience in providing secure precious metals storage services. The RCM maintains its own insurance policy for loss, damage, or destruction of precious metals while in its care as part of its risk management program. In the event of a loss, the RCM, a wholly owned Crown corporation of the AAA credit-rated Government of Canada, would reimburse its customers per the terms of its agreements.
- U.S. Gold, U.S. Silver, and U.S. Platinum are allocated and segregated with one of our premier storage partners. U.S. Products are stored with APMEX, Brinks, Loomis International, or at another physically secure location. U.S. Gold, U.S. Silver, and U.S. Platinum are fully insured against theft and physical loss by Lloyds of London, the world's leading insurance broker and risk adviser.
How do I start using the OneGold mobile app?
You can begin by downloading the app in the App Store or Google Play Store. If you already have a OneGold account, you can simply select "log in" after you download the app. If you do not currently have a OneGold account, you can create one by selecting "join" and following the prompts for account creation from within the mobile app.
What vault locations are available?
OneGold offers gold, silver, and platinum vaulted and stored in four locations: Switzerland, the United Kingdom, Canada, and the United States.
What's the difference between the vault locations?
For all of our vault locations:
- There is no difference in terms of pricing, liquidity, physical backing, and the ability to redeem. The primary differences between all of these products would be the vaulting location, insurance, and auditing provider.
- All physical redemption orders are processed by GOLD AVENUE.
How will I get my metals if OneGold goes out of business?
In the unlikely event that OneGold were to go out of business, you would receive the equivalent cash value of your metal holdings.