Selling

See how a sale works step by step, which price you'll receive, the small transaction fee, and how quickly funds land in your cash balance. Search below or browse the questions before you sell.
How does the sell process work?
  • You can sell your metal holdings from the "Sell" page. Select the type of product and the amount that you would like to sell in either dollars or ounces. Then click the "Sell" button at the bottom of the page.
  • All pricing is up to date and will be displayed on the "Sell" page. Your total payout will be shown on the "Confirmation" page and can be viewed once you enter the quantity you would like to sell.
  • The bid price is used to calculate a sale and will be displayed on the checkout screen when selling.
  • You can input the amount you would like to see as either pound amount or ounces. If selling all your holdings, we recommend inputting in ounces, as the dollar amount will fluctuate with current spot prices.
  • You are only able to sell metals that are available in your balance. You will not be able to sell any metals that are still in pending status.
  • There is no minimum amount when selling a product.
  • Once the sale is completed, the funds will be moved to your cash balance. You are then able to withdraw these funds or use them to make a new purchase. You will see funds arrive in the cash balance immediately after a sale.
  • Cash balance on your OneGold account is held at Wells Fargo Bank in an FDIC insured account.
  • When selling a product, you will be charged a fee based on the total value of your sale multiplied by 30 basis points (0.30%).
  • For example, the fee on a £100 sale would be 30 pence (£.30)
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How long does it take to receive payment once I sell my metal?

Payment is issued immediately into your OneGold cash balance.

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What price will I receive when I sell my metals?

All product prices are updated based on the current market prices of gold, silver, and platinum. When selling a product, you will receive the prices quoted on the "Sell" page.

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Is there a transaction fee for selling my metals?

When selling a product, you will be charged a transaction fee based on the total value of your sale multiplied by 30 basis points (0.30%). For example, the transaction fee on a £100 sale would be 30 pence (£.30)

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Why is the spot price on the "Sell" page different than the spot price on the "Buy" page?

The spot price displayed on the "Sell" page is the bid spot price, and the spot price displayed on the "Buy" page is the ask spot price.

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