Buying

The following table shows the current fees and transaction limits for each of our payment options.

Once an order is settled, it is not able to be cancelled

• Orders may be offset with a buy or sell order at current market price.
• If payment is not received, your order will be cancelled and will be subject to OneGold's Market Loss Policy.
• When an order is placed, you are entering into a contract to purchase the stated quantity of metal at the stated price in the checkout screen.
• Once the purchase is confirmed, OneGold has allocated inventory to your account. If the order is cancelled and the price of the metal falls below the price at which you agreed to purchase the metal, OneGold will incur a loss.
• Our market loss/cancellation policies are in place to protect us from loss in these situations.

Pricing is based on current spot value.

• Our premiums are listed on the buy page and will be included in the order total on the checkout screen. Currently, the buy premium for gold is between 0.00% and 0.80% over the current spot price, depending on the product, whereas silver is 2.50%, and platinum is at 3.70%.
• Additionally, we display both the ask and bid spot prices when either buying or selling. The ask price is used when buying from OneGold. You will see this spot price displayed on the checkout screen. Prices are valid on the "Confirm Transaction" page for 10 minutes. After 10 minutes, prices must be refreshed.

The spot price is updated daily and calculated using the Chicago Mercantile Exchange (CME) futures pricing and adding the exchange for physical (EFP) transaction.

• We typically use the futures contract with the highest volume. Please see the following link on the CME for the most actively traded gold futures contracts: https://www.cmegroup.com/markets/metals/precious/gold.html
• Spot prices among different dealers may vary, based on whether they are displaying ask and bid pricing, what types of feeds/refresh rates are being used, and other variables.

The spread refers to the difference between the buying price and the selling price of a commodity at the same time on the same day by the same person. For example, if gold is purchased at £1,650 per ounce and then sold at £1,640, the spread is £10.

The current market value is an estimate of current market value and can change at any time based on market conditions and other factors. The current market value doesn't represent either a buy or sell price from OneGold.

Acquisition cost refers to the total amount paid to purchase the metal, minus any transaction fees and processing fees (if applicable). The acquisition cost listed is an average across all buy orders, as opposed to a sum.